In a recent podcast published by the International Finance Corporation, CBI Senior Mediator Merrick Hoben and First Nations Financial Management Board Mark Podlasky share insights for building trust in challenging stakeholder engagement contexts, as well as fostering constructive dialogue between industry and indigenous communities. Merrick and Mark emphasize that -- for those who wish to dialogue meaningfully with local / indigenous communities -- collaborative problem-solving does not follow a calculated formula. Instead, it involves first and foremost determining what’s important to those communities, creating space for fair and informed dialogue, and employing creative listening and joint learning approaches that often don’t follow a cookie-cutter approach.