Strengthening organizations’ ability to work together
In our increasingly interconnected world, leaders and key staff must effectively collaborate and negotiate internally and externally to advance priorities. CBI helps organizations assess their collaborative capabilities, design new approaches, train and coach staff, and create a culture of collaboration.
Examples of CBI’s contributions include:
We assess negotiation and collaboration capabilities through surveys, individual interviews, and focus groups. Our staff analyze individual and team skills, along with organizational policies, procedures, and resources.
We provide customized, highly interactive training through case material relevant to specific challenges. Our staff translate the Mutual Gains Approach so participants can apply it to their work. Training can be in person, online, or blended. We link training to ongoing learning and capability-building to ensure it has lasting effects.
Our senior staff have decades of experience supporting leaders and managers responsible for negotiations and collaborations. We provide in-depth coaching that combines direct observation, goal-setting, practice, and guided reflection.
Assessments may reveal barriers within organizations that limit collaboration. We advise on ways that organizations can institutionalize learning from collaboration and negotiation experience, and systematically improve individual, team, and operational performance.
Convenors/clients and stakeholders consistently remark on our ability to:
We establish insights by interviewing diverse internal and external stakeholders, learning from other contexts to prompt reflection, and building trust to open space for candor and creativity.
To make training immediately actionable, we integrate our expertise with assessment insights, creating cases that build skills and pose the actual puzzles facing participants.
We advance change by recommending ways to build organizational capabilities—including coaching, advising, system structures, and more—to ensure that change “sticks.”