Director, Chile Office, and Senior Mediator
Elizabeth (Betsy) Fierman is a mediator, facilitator, trainer, and researcher with 15 years of experience in the field of conflict management and collaborative problem solving. She has helped a range of organizations to address socio-environmental conflicts and design and implement public participation and multi-stakeholder engagement processes. A key focus of her work is facilitating constructive engagement between communities, companies, and government agencies. Based in Chile, Betsy is director of CBI’s Chile office. She has also worked with a variety of Chilean institutions, and has taught courses on alternative dispute resolution at the Universidad de Chile, the Pontifica Universidad Católica de Valparaíso, and the Universidad Diego Portales. She is affiliated faculty at the Program on Negotiation at Harvard Law School, and a member of the Global Mediation Panel of the United Nations Office of the Ombudsman.
A key focus of Betsy’s work is assisting communities, companies, and authorities to engage in constructive dialogue, for example around sustainable development, public policy, and projects that generate social and environmental impacts for local and Indigenous communities. She designs and facilitates dialogue processes that provide space for these stakeholders to address past grievances, identify and address current problems, and create solutions for moving forward. She also conducts studies and conflict assessments to help different stakeholders understand existing and potential conflicts associated with these issues. As a trainer, Betsy has worked with community leaders, government agencies, and private companies to help build capacity for negotiation and dialogue.
The following is a partial list of clients:
Betsy holds a Master's degree from the Fletcher School of Law and Diplomacy at Tufts University, and a Bachelor’s degree from Haverford College. She is a certified mediator by the State of Massachusetts and is a certified facilitator for the United Nations Alliance of Civilizations. She is also a member of the Global Mediation Panel of the United Nations Office of the Ombudsman. A native of Boston, USA, she is bilingual in English and Spanish.