Blog
67 Blog posts found
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Lights, Camera… Learning!
Observing effective negotiators in action via video footage can be an important learning method.
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Why Bother With Consensus Building?
A common perception of consensus building is that it involves debate leading to some watered-down compromise. That’s a far cry from the creative, collaborative efforts and outcomes that CBI helps generate in its engagements.
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What is a “World-Class Negotiating Organization”?
Six things an organization can do to raise to the level of world-class competence in negotiation.
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If Only "We're Sorry"
During the Great Recession, CBI argued that financial leaders and government officials owed the public — rich and poor, investors and tax payers — an apology.
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Grace and Disgrace: Eliot Spitzer's Public Apology
How does the Eliot Spitzer resignation measure up against the five core elements of an effective public apology?
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Mediator as Juror: A Day in Middlesex County Superior Court
A day in court: mediators have an important, but difficult, job in supporting justice, civil society and social capital.
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The Art of Public Apology
Public apologies present researchers and consultants with a series of interlocking and difficult questions. Field offers advice on giving an effective public apology.
