67 Blog posts found
Observing effective negotiators in action via video footage can be an important learning method.
A common perception of consensus building is that it involves debate leading to some watered-down compromise. That’s a far cry from the creative, collaborative efforts and outcomes that CBI helps generate in its engagements.
Six things an organization can do to raise to the level of world-class competence in negotiation.
During the Great Recession, CBI argued that financial leaders and government officials owed the public — rich and poor, investors and tax payers — an apology.
How does the Eliot Spitzer resignation measure up against the five core elements of an effective public apology?
A day in court: mediators have an important, but difficult, job in supporting justice, civil society and social capital.
Public apologies present researchers and consultants with a series of interlocking and difficult questions. Field offers advice on giving an effective public apology.