Blog
64 Blog posts found
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If Only, "We're Sorry."
During the Great Recession, CBI argued that financial leaders and government officials owed the public — rich and poor, investors and tax payers — an apology.
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Grace and Disgrace: Eliot Spitzer's Public Apology
How does the Eliot Spitzer resignation measure up against the five core elements of an effective public apology?
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Mediator as Juror: A Day in Middlesex County Superior Court
A day in court: mediators have an important, but difficult, job in supporting justice, civil society and social capital.
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The Art of Public Apology
Public apologies present researchers and consultants with a series of interlocking and difficult questions. Field offers advice on giving an effective public apology.
