64 Blog posts found
During the Great Recession, CBI argued that financial leaders and government officials owed the public — rich and poor, investors and tax payers — an apology.
How does the Eliot Spitzer resignation measure up against the five core elements of an effective public apology?
A day in court: mediators have an important, but difficult, job in supporting justice, civil society and social capital.
Public apologies present researchers and consultants with a series of interlocking and difficult questions. Field offers advice on giving an effective public apology.